Meet Vera. An AI guide who reads your policy, answers your questions, and walks you through every step, from choosing cover to making a claim.
How it works
No forms. No phone queues. No jargon. Just a conversation with an AI agent who knows insurance inside out and works exclusively for you.
Type or speak your question. Upload a policy PDF or a photo of a document. Vera meets you wherever you are.
Vera checks verified sources and a rules engine built by former insurers. She never guesses. If she does not know, she says so.
Understand your options, know what to ask your insurer, and feel confident about your decisions.
Four journeys
Vera guides you through every stage of your health insurance relationship. Your context carries forward across all four journeys.
Explore health insurance through natural conversation. Vera assesses 234 conditions against real underwriting criteria and explains your options clearly.
Upload your policy PDF. Vera reads every clause and explains your coverage, exclusions, and deductibles in plain language.
Know when to see a GP vs a specialist. Check if treatment is covered before you commit. Prepare for appointments with the right questions.
Know what documents to submit, what to expect, and what to do if a claim is declined. Vera explains the process step by step.
Built different
Speak to Vera instead of typing. She responds with a natural British voice.
Upload your policy document. Vera reads every page and answers questions about your specific cover.
Photograph a receipt, medical report, or insurance card. Vera extracts and analyses the details.
A deterministic rules engine built by a former head underwriter. Not AI guessing.
Complex cases escalate to real insurance professionals who review and respond.
Full bilingual support. Switch languages with one tap.
Vera works for you, not an insurer. Independent guidance with no conflicts of interest, no commissions, no affiliate deals.
Every answer shows its source. Underwriting decisions cite the exact rules applied. You can see Vera thinking in real time.
Vera answers from verified knowledge only. If she does not have the answer, she tells you directly and escalates to a human expert.
Start a conversation with Vera. Ask about a condition, upload your policy, or just explore what health insurance actually covers.
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